Industry: Accounting
Country: USA
Size: 15-25 Employees
Issue/Challenge: Unproductive and disorganized staff due to lack of management and too relaxed atmosphere of a family business
Solution: WorkTime employee productivity monitoring software
Result: Mutual respect and professional relations rebuilt based on productivity reports
“WorkTime dissolved the need to hire an experienced manager for improving employee productivity.” – Says the owner of a family business.
OVERVIEW
A family-owned business provides accounting services to SMBs. The accounting company used to employ 25 people, but lately the amount of staff has been cut off to 15 employees due to business hard times, the dismissals often being unreasonable. The business owners established a loyal atmosphere among employees hired due to family ties, sometimes too relaxed to provide a reasonable supervision.
CONCERN
Managerial loyalty and unclear goals caused employees’ unproductive behavior. Without developed managerial control techniques, staff do not care about performing productively during their working hours. To begin with, business owners do not have enough grounds to encourage employees who work better and motivate unproductive staff, as there is no vivid picture of what is going on in the office: who is working and who is browsing the web just for pleasure. What is more, business productivity constantly decreasing, the owners consider hiring an experienced and expensive manager to resolve the issue.
SOLUTION
Investing company’s limited resources into external manager is not an option during a crisis. Moreover, the family-owned company wants to preserve the friendly atmosphere. There is a way to resolve the issue of disengaged staff without spending much costs on outer managerial staff, nor ruining the loyal approach of the business. WorkTime employee monitoring software preserves non-infringing relations; moreover, it provides a real picture of employee productivity at workplace.
RESULT
As the result of WorkTime employee productivity monitoring software usage, quite a few business aims have been accomplished by the business owners:
- There evaporated the need for hiring an expensive manager from outside, which saved company’s money;
- The issue of the real office situation resolved, the software reports showed the productivity level of each and every employee;
- Mutual professional trust has been gained without the need for micromanagement, preserving established loyalty.
THE USE
After considering all the financial pros and cons of hiring an expensive business manager to deal with productivity bottlenecks, the accounting business owners decided to follow another strategy of managing employee productivity: they applied WorkTime employee productivity software. Easy to run software produces clear reports on employee attendance, idle time, Facebook use and Internet personal use at workplace, etc. The software reports are now used by the company owners for HR productivity trainings and monthly rewards’ distribution. Employee productivity has rocketed since the business owners decided to apply the employee monitoring software.
“WorkTime has resolved our business bottleneck without the need to hire an experienced manager for improving employee productivity. We’ve benefited from both: managerial money saved, we now know the real office situation on who is really working during the paid hours. The software reports have also preserved our friendly approach.” – Says the owner of a family business.
ABOUT WorkTime
WorkTime is a pure employee productivity monitoring software developed to facilitate the business efficiency of its clients.
ABOUT NesterSoft Inc.
NesterSoft Inc., a provider of WorkTime, has been specializing in employee productivity monitoring software since the year of 1998.