Industry Banking
Country Spain
Size 500 employees
Issue/Challenge Attendance issues monitoring when staff passes cards to each other to manipulate with a conventional card system control
Solution WorkTime employee monitoring software
Result Employee attendance is under 100% control
Overview
A medium size bank in Madrid, Spain. The management used to supervise the staff attendance with a traditional slide card system. However, there arose managerial concerns as to the trustworthiness of the control system: in case employees passed cards to each other to cheat with the attendance control, the slide card system results could have been easily manipulated with.
Challenge
To ensure a high quality banking service, the attendance of employees should be 100% productively supervised. According to managerial concerns, the applied conventional card control system should have been complemented by another means of employee monitoring. That is why, the banking management has performed a survey to find out: employee monitoring software can solve the issue with employee attendance monitoring.
Solution
The banking management decided to apply WorkTime, employee monitoring software solution developed by NesterSoft Inc. Initially, there were questions whether logon-logoff monitoring (login name, computer login name and log in/out times track) could completely solve the attendance problem. When WorkTime support team explained that the attendance toolkit of the WorkTime reports includes both login logoff monitoring as well as active/idle time monitoring function, – no doubts remained as to the solution of the attendance monitoring challenge.
Result
WorkTime has empowered the banking management to track employee attendance through employee monitoring software, no cases of employees’ attendance mischief arising anymore. Not to let any possibility for employees to manipulate with the card system control, logon logoff monitoring is applied in a powerful combination with the following monitoring reports: active idle time monitoring. Being aware of open and non-infringing attendance monitoring with WorkTime, employees have been performing enormous self-control as to the punctuality issues and work-orientation when their computers are on.
“WorkTime has equipped our managerial staff to supervise employee attendance efficiently. Now, no manipulations with attendance is possible, as the employee monitoring software tracks also active computer use when an employee has logged in. This has improved our service, and the team has already reported on the clientele satisfaction increase,” – Said the CEO of the Spanish bank.
About WorkTime
WorkTime, employee monitoring software, is developed to facilitate businesses through employee performance increase. WorkTime allows to track employee attendance with the help of a combination of reports, including both the login / logoff monitoring, and active / idle time monitoring function. The conventional card controlling systems might be complemented by WorkTime to ensure 100% productive attendance supervision.
About NesterSoft Inc.
NesterSoft Inc., a provider of WorkTime employee monitoring software, has been specializing in a noninvasive and respectful employee monitoring software development for more than 15 years, since the year of 1998.
For more information, please visit:
www.worktime.com
Or contact our team at:
1-877-717 -TIME
info@worktime.com